Liberals table legislation to overhaul passenger rights charter
MONTREAL –
The Liberals have put forward legislation that aims to make good on their pledge to tighten passenger rights rules after a year marked by travel chaos and a backlog of ballooning complaints.
Tabled in the House of Commons as part of a broader budget bill, the new provisions ratchet up penalties on airlines, shore up the complaint process and target luggage and flight disruption loopholes that have allowed airlines to avoid customer compensation.
The proposed $250,000 maximum fine for airline violations — a tenfold increase from the existing regulations — encourages compliance, said Sylvie De Bellefeuille, a lawyer…Continue Reading
